18 September 2012

Zalora sucks


Successfully placed order, waited impatiently for it...Few weeks later...Order has been cleared from the system and item is out of stock! "Well done" Zalora! No wonder Jovian is moving to ThePoplook which serves the best online shopping experience so far!


JamalHello ana. How may I help you?
anahello
i noticed that my order has been removed from my acc
order # 200526382
i had prob logging in, and just able to do so just now
and when i want to check on my order, it has been removed.
JamalThere was a short maintenance on our web earlier today, and I believe all the order histories has been cleared.
What would you like to check about order 200526382 ?
We've actually sent several emails to you about the order status, have you received it?
ananope
i'd like to check if i am able to receive it or not
is the item still in zalora
JamalNo it's not. The item is out of stock.
Would you like me to re-send the emails to you?
7:43 pmanacould you retrieve the order detail
oh i see
then it's ok

Malas nk tanya lebih so I ended the chat

4 comments:

  1. Ada gak dengaq sblum ni zalora ni mmg buat hal sket. Bila hang pun kena cam ni, mmg konpem la zalora sikit sucks di situ.
    Hmmmm.

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    Replies
    1. mmg wei... tk pnah aku jmpk kedai se-sucks ni selama dok bershoping online ni. terok betui la. balik2 alasan web maintenance...tukaq warehouse. nasib baik la aku pilih COD ja.. kalau dak jd la mcm org lain tgu duit nk refund blk.

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  2. Barang takde kualiti..branded item pulak tak murah pun macam online site lain.diorang hantar barang pakai gdx courier ada ke mamat tu suruh aku pegi ambik barang aku kat parking kfc lebih kurang 200m kot dari rumah aku sebab dia cakap banyak lagi tempat dia nak pegi

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    Replies
    1. ye ke.. teroknye. apsal ko tk suruh dia htr gak kt dpn rumah? ada buat complain tk kt diorg? nasib baik i decided tk nak order balik ngan diorg after incident kt atas ni. diorg ni advertise gempak, tp service haprak... huhuu...

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